BRAVIS desktop video conferences - support - FAQ
FAQ
Support
FAQ
Here you will find answers about the frequently-asked questions about the topic: General
- How many participants can there be in a conference at one time?
- Does each participant need their his or her own license?
- Does the BRAVIS software exist in other languages?
- I cannot activate my BRAVIS Basic 4P after updating to BRAVIS Galaxee Premium.
- I have a new computer or install a new operating system. How do I get BRAVIS there?
- I can not update my BRAVIS software 1.5.10 to 1.5.11.
topHow many participants can there be in a conference at one time?
Depending on the BRAVIS edition and variant that you are using, up to 16 people can participate in a conference. Here, the smallest BRAVIS version used determines the maximum possible number of participants in the videoconference.
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topDoes each participant need their his or her own license?
Yes, each person who wants to use BRAVIS to take part in a videoconference needs an individual license. For BRAVIS, there are individual workstation licenses; that is, after this one-time payment, no additional license payments are required as is the case for competing products (monthly payments or payment per usage). You will receive all updates to the BRAVIS version you are using free of charge.
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topDoes the BRAVIS software exist in other languages?
Yes, currently BRAVIS supports the following languages:
- German
- English
- French
- Spanish
- Polish
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topI cannot activate my BRAVIS Basic 4P after updating to BRAVIS Galaxee Premium.
Since BRAVIS has combined the products BRAVIS Basic 4P and BRAVIS Basic 6P into a new product, BRAVIS Galaxee Premium, users of BRAVIS Basic 4P may experience activation problems after updating to BRAVIS Galaxee Premium. If this happens, please contact our support.
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topI have a new computer or install a new operating system. How do I get BRAVIS there?
Please contact our support hotline and we reactivate your license key to re-use. please have your licencekey ready.
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topI can not update my BRAVIS software 1.5.10 to 1.5.11.
If you use Windows 2000 as your operating system you need at least the Microsoft Installer version 3.0. This version has to be manually installed and is not provided in Service Pack 4 for Windows 2000. You can find the download of the installation file ‘WindowsInstaller-KB893803-v2-x86.exe' on the Microsoft website.
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